Customer Support Portal - Corporate Insights | Home

Customer Support Smart Portal

As part of our continued efforts to deliver efficient and further enriched customer service we’ve introduced our Smart Support Page, an enhanced way to service our customer’s technical support needs.

This page can be used to log your technical queries, whereby an automated page will generate a support ticket allocated to your query. After your ticket has been logged a representative will contact you for further assistance.

This allows for quicker turnaround times for your technical queries and support calls. The Smart Support Page can be accessed by clicking customer support tab on our home page.

Alternatively, we encourage customers to contact us on support at for technical system failures, issues or service interruptions.

Monday to Friday: 09:00 – 17:00

Public Holidays : Limited to web page support

      • Popular Articles

      • Quality business friendly reporting

        Our analytics platform provides you with a range of reports that you will find valuable to zone in on risk areas, forecast trends and analyse past events. We have packaged these reports in a user-friendly system that will allow you to develop ...
      • Risk analysis tailored to Customers risk priorities

        The Corporate Insights platform allows you to highlight and identify their risk priorities, set custom risk tolerances and thresholds. You can set KPIs and receive alerts when risk events change against criteria, you set. We enable you to ...
      • Increasing Productivity and Profitability

        One of the most significant advantages to using decision-making models is to exponentially improve productivity and profitability. Processing thousands of applications in an hour can be done easily by a decision-making model, whereas only a handful ...
      • Consistent Decision Making

        A second key advantage to using decision-making models is to ensure that decisions are more consistent. By automating the decision-making process, you can be sure that the same methodology is used repeatedly, each time an application is processed. 
      • Impartial Decision Making

        A third advantage to using decision-making models is to make decisions impartial. Decision making becomes largely objective and impartial, removing biases. Thus, unintended discrimination based on subjective or unwanted factors (for example – race, ...